Bengaluru-based enterprise AI CRM startup Kapture CX has raised $10 million (approximately ₹94.5 crore) in a Pre-Series B funding round, as publicly reported on 30 June 2026. The round was led by Bajaj Finserv Ventures, with participation from Cactus Venture Partners and India Alternatives. The capital will be deployed toward global market expansion and continued product development.
Quick Highlights
- Founders: Sheshgiri Kamath and Vikas Garg
- Lead Investor: Bajaj Finserv Ventures (BFSV)
- Participating Investors: Cactus Venture Partners, India Alternatives
- Investor Background: This marks Bajaj Finserv Ventures’ first investment in the agentic AI CRM space
- Headquarters: Bengaluru, Karnataka, India
- Announcement Date: 30 June 2026
Funding Breakdown
Use of Funds
The $10M raised will be directed toward two primary areas: accelerating entry into multiple global markets and strengthening R&D alongside product development. The company’s existing international infrastructure — spanning offices in the US, Singapore, Indonesia, the UAE, and the Philippines — provides a foundation for this next phase of growth.
Funding Timeline
This Pre-Series B is Kapture CX’s first major institutional raise since its Series A in 2023. Since closing that earlier round, the company publicly claims to have achieved 4x revenue growth and reached profitability, positioning this new infusion as a growth accelerant rather than a survival round.
Expansion Plans
Kapture CX is targeting expansion into multiple global markets, building on its already established presence across five countries. The company has set an ambitious internal target of 5x revenue growth, underscoring a push to scale its agentic AI CRM platform well beyond its current footprint in Asia-Pacific and the Middle East.
Significance
This round carries several layers of significance. For Kapture CX, it validates a post-Series A narrative of disciplined growth — combining profitability with strong revenue expansion — a combination that has become increasingly rare and prized in the current funding climate. For Bajaj Finserv Ventures, deploying its first cheque into agentic AI CRM signals that large Indian financial conglomerates are actively seeking exposure to enterprise AI infrastructure, not just consumer-facing fintech. More broadly, the deal reinforces a clear trend: India-built B2B SaaS platforms with proven unit economics and global delivery capability are attracting serious institutional capital as the enterprise AI adoption curve steepens worldwide.
These details have been verified against multiple publicly available reports as of 30 June 2026.
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Disclaimer: This report is compiled from publicly available sources and is for informational purposes only; funding figures are as publicly reported and may be subject to change.
